FAQ

Why can't I place a cash on delivery order?

If a Cash on Delivery (COD) order is returned to us due to refusal, non-acceptance, or failed delivery attempts, the COD option will be BLOCKED for future orders. After that, only prepaid orders can be placed.

Additionally, if a COD order is placed with an incomplete or incorrect address, the COD facility will be BLOCKED for future purchases. Please make sure you mention your complete postal address at the time of placing an order to avoid such scenarios. 

 

Do you provide a one-year warranty? 

Yes. Valid if kept away from water and perfume.

 

What are the pieces made of?

18K Gold Plated copper/brass/stainless steel base with AAA cubic zirconia.

One-year free polishing warranty included.

Silver only where specifically mentioned.

 

What is the shipping time? 

Pieces are shipped on the next working day of the order being placed.

2-5 business days.

Earlier delivery cannot be guaranteed. Couriers used: Blue Dart and Delhivery.